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Receptionist Team Leader

Name: CarePlus VietNam
Address: 107 Tân Hải, Ward 13, Tân Bình District, Hồ Chí Minh City
Telephone: 1800 6116
Price range: 0-1,000,000$

Job type

Place of work

Clinic District 7

Expires on

6/30/2026

Job Description

I. Perform receptionist duties

II. Team Leader responsibilities:
Oversee reception operations and the team’s tasks.
Implement corporate health check (monitor schedules, create packages, prepare lists, and notify branches of issues related to health check groups).
Liaise and coordinate with Sales, Cashiers, Nurses, Health Check team, IT, Lab, and branches in deploying health check programs.
Support, assign, and monitor the finalization of health check groups; hand over related documentation.
Arrange the team’s work schedules and coordinate staffing in urgent or unexpected situations.
Train new receptionists; monitor, evaluate, and provide updates to direct management.
Support the team in handling situations (difficult customers, incorrect package pricing, information or service issues, system errors, etc.) and seek approval from supervisors when necessary.
Follow doctors’ schedules and contact them when needed.
Monitor monthly inventory and usage of supplies and office stationery.

Job Requirements

Leadership skills
Communication skills
Team management skills
Planning & execution skills
Problem-solving skills
College or University degree preferred.
More than 2 years of working experience in healthcare, service industries as a receptionist or team leader .
Good communication skills in both English and Vietnamese; additional languages such as Japanese or Korean is a plus.

Benefits

Yearly bonus base on business efficiency
Get periodic health checks according to company policy
Performance review once a year
Discount promotion for staff and relatives up to 60%
Young, friendly and professional working environment
Being trained and developed professional skills, career
Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.!

Contact Info

📩 Interested candidates are invited to send their CV (in English or Vietnamese) to the following email address: recruitment@careplusvn.com

📧 Email subject format: Appply for [Position]_Full name

📞 For further information, please contact HR Department:
(028) 7300 4059 – Ext: 6644